Bringing Authentic Indian Handicrafts to the World

Mashno is your gateway to India's rich artistic heritage. We connect you with genuine, handcrafted products at fair prices, directly supporting local artisans and preserving historical traditions. No middlemen, no inflated costs—just authentic craftsmanship, delivered with integrity.

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Proudly supporting Indian artisans with Mashno

Privacy Policy

Welcome to Mashno, an online marketplace committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

  • Personal Information: Name, email address, phone number, billing details, and shipping address.
  • Usage Data: IP address, browser type, device information, and interaction with our platform.
  • Transaction Data: Purchase history, payment details (handled via third-party payment processors), and order fulfillment information.
  • Cookies & Tracking: We use cookies and analytics to enhance user experience and improve our services.

How We Use Your Information

We use your information to provide, improve, and secure our services, including:

Data Usage

  • Order Processing: To fulfill your purchases and provide customer support.
  • Security & Fraud Prevention: Detect and prevent fraud or unauthorized activities.
  • Marketing & Communication: Send promotional offers and service-related updates (opt-out available).
  • User Experience Enhancement: Analyze trends and usage to improve our platform.

Data Sharing & Third Parties

We do not sell your personal data. However, we may share your data with:

Third-Party Services

  • Payment Processors: To handle transactions securely.
  • Logistics Partners: For order fulfillment and delivery.
  • Legal Authorities: When required by law or to protect our rights.

We ensure all third-party services comply with relevant data protection laws.

Your Rights & Choices

You have control over your personal data. Your rights include:

User Rights

  • Access & Correction: Request a copy of your data or update incorrect information.
  • Deletion Request: Ask us to delete your personal data (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing emails at any time.
  • Cookies Control: Adjust browser settings to manage cookies and tracking.

Data Security

We implement industry-standard security measures to protect your data, including:

Security Measures

  • Encryption: Securing sensitive data during transmission and storage.
  • Access Controls: Restricting access to authorized personnel only.
  • Regular Audits: Conducting security reviews to prevent vulnerabilities.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@mashno.com.

Thank you for trusting Mashno with your data!