Bringing Authentic Indian Handicrafts to the World

Mashno is your gateway to India's rich artistic heritage. We connect you with genuine, handcrafted products at fair prices, directly supporting local artisans and preserving historical traditions. No middlemen, no inflated costs—just authentic craftsmanship, delivered with integrity.

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Proudly supporting Indian artisans with Mashno

Terms of Service

Welcome to Mashno! By using our platform, you agree to abide by the following Terms of Service. Please read them carefully before using our services.

User Eligibility

  • You must be at least 14 years old to use Mashno.
  • By creating an account, you confirm that all provided information is accurate.
  • You are responsible for maintaining the confidentiality of your account credentials.

Acceptable Use

Users are expected to use Mashno in a lawful and ethical manner.

Prohibited Activities

  • Fraud & Misrepresentation: Providing false information or engaging in deceptive practices.
  • Illegal Activities: Using Mashno for any unlawful purposes.
  • Spam & Harassment: Sending unsolicited messages, phishing, or harassing other users.
  • Security Violations: Attempting to hack, exploit, or disrupt our platform.

Purchases & Transactions

All purchases made on Mashno are subject to the following terms:

Payment & Refunds

  • Payments: Transactions are processed securely through third-party payment providers.
  • Refund Policy: Refund eligibility varies by seller and is subject to their individual policies.
  • Disputes: If you experience issues with an order, contact our support team.

Content Ownership & Licensing

User-Generated Content

  • You retain ownership of the content you post on Mashno.
  • By posting content, you grant Mashno a non-exclusive license to display and distribute it.
  • Content that violates copyright, trademarks, or other legal rights is strictly prohibited.

Limitation of Liability

Mashno provides its services on an "as-is" basis. We are not liable for:

Disclaimer

  • Third-Party Actions: We are not responsible for transactions between buyers and sellers.
  • Service Interruptions: Downtime, bugs, or technical issues beyond our control.
  • Losses: Indirect, incidental, or consequential damages arising from platform use.

Account Termination

Mashno reserves the right to suspend or terminate accounts for violations of these terms.

Grounds for Termination

  • Repeated Policy Violations
  • Fraudulent or Unlawful Activity
  • Abuse of Platform Features

Changes to Terms

Mashno may update these Terms of Service periodically. Continued use of our platform constitutes acceptance of any modifications.

Contact Us

For questions regarding these Terms of Service, contact us at support@mashno.com.

Thank you for being part of the Mashno community!